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Privacy Policy

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Your privacy is important to us hence, we want to demonstrate our commitment to your privacy. This privacy policy (hereinafter referred to as “Privacy Policy”) explains how any personal data we may collect from or about you through this website will be processed and protected by Sarawakian And Non-Sarawakian Online Labour System (hereinafter referred to as “SANSOLS”). Please read this Privacy Policy carefully as it forms part of the terms and conditions of use of this website. By using this website, you agree to and accept the Privacy Policy set forth below together with our terms of use (hereinafter referred to as “Terms of Use”).

The Privacy Policy and Terms of Use are hereinafter collectively referred to as “this User Agreement”. If you do not agree with the terms and conditions of this User Agreement, discontinue using this website application immediately.

In this Privacy Policy:
“SANSOLS”, “our”, “us” and “we”, refers to SANSOLS and any holding, related, associated and subsidiary companies.

“Personal data or information” means any information or data in connection with any actual or potential transaction(s)/relationship with us, which relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information in our possession and includes information such as your name, identity card, passport or other identification document(s), telephone numbers(s), mailing address(es), place of birth, age, occupation, marital status, information and any other information relating to you which you may have submitted to us. Personal data or information may include sensitive personal data which relates to information relating to your health, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any offence or any other information as may be prescribed by the privacy legislation/laws.

  • Security of Personal Data
    The security of personal data about you is our priority. We will and will use reasonable endeavours to ensure that our affiliates will implement reasonable and appropriate technical and organisational security measures to protect your personal data that is within our or their custody or control against unauthorised or unlawful processing and accidental destruction or loss.
  • Categories of Personal Data we collect and retain
    The type and nature of personal data we collect and where it comes from may include:
    • Personal data we collect on applications for use of this facility/service, such as name, identity card number, passport number, address, e-mail address, telephone number, place of birth, age, marital status, bank account details, occupation, medical details, information of spouse/children, gender, nationality and date of birth,
    • any other information relating to you which you may have submitted to us.
  • Use and Disclosure
    The primary purposes for which we collect and process personal information about you are:
    • to provide you with our services;
    • to provide you with advertising, marketing and promotional materials (unless you choose not to receive them);
    • to verify your identity and background
    • to establish a relationship between you and us and/or our affiliates
    • to manage our business and your relationship with us including managing and maintaining your account(s) with us for data processing purposes
    • to evaluate and monitor provision of services
    • to respond to inquiries, requests and complaints from you
    • to understand your needs and offering products and services to meet those needs
    • for research and development of services for your use
    • for enforcement of our rights and obligations of other parties to us and/or our affiliates
    • for assessing, processing and investigating risks and claims
    • to meet legal and regulatory requirements
    • to maintain and protect our offices and server(s)
    • for risk management including prevention, detection and investigation of crime, including fraud
    • for such other purposes as permitted or required by applicable law, and
    • for all other purposes incidental and associated with any of the above.
    We treat your personal information as strictly private and confidential. We will not disclose your personal information outside SANSOLS unless you have given your consent to the disclosure:
    • to any of our affiliates in and outside Malaysia;
    • to any agent, contractor, vendor, service provider, professional advisers (such as lawyers and financial advisers), auditors, and other parties which we or our affiliates may use in connection with our or our affiliates businesses;
    • any actual or proposed assignee, participant, sub-participant or transferee of any of our rights or obligations;
    • our strategic alliance partners for marketing and promotional purposes but this will be subject to your express consent;
    • any liquidator, receiver, official assignee or any person appointed under applicable law or court order relating to bankruptcy, liquidation, winding up in respect of any individual or company;
    • to such parties as we or our affiliates may be required by legal process or pursuant to any other foreign or domestic legal, regulatory, stock exchange, clearing house or self-regulatory body obligation or request, or agreement entered into by any of them and any governmental authority, domestic or foreign, or between or amongst any two or more domestic or foreign governmental authorities or other authorities, including disclosure to courts, tribunals, legal, regulatory, tax and government authorities, stock exchanges, clearing houses and self-regulatory bodies;
    • any parties authorised by you; and
    • to such parties as may be permitted or required under Malaysia law.

    Where possible, we shall collect your personal information directly from you. We shall not disclose your personal information (including your email address) to any third-party for the purpose of allowing them to directly market their products or services to you.

    We may share your information with authorised third-party service providers who may perform services on our behalf for the purposes as stated in this Privacy Policy. We encourage third-party service providers to adopt and disclose their own privacy policies. However, the use of your personal data is governed by the privacy policies of the third parties and is not subject to our control.

    Notwithstanding the above provisions, please note that there may be instances where we will process your personal data for our legitimate interests or on the basis of other lawful grounds without having to obtain your consent or it might not be possible for us to seek your consent, for example, for the detection of fraud.

    • Personal Data of Third-parties
      Where the personal data processed by us is personal data of third parties (who are natural persons or individuals) obtained by, or provided to us in connection with your transactions (actual or proposed)/relationship with us, you confirm that such persons have consented to the processing of their personal data in accordance with this agreement and any applicable laws and you will inform them to visit our website to view this agreement.
    • Third-party Information
      Third-parties may provide information displayed on our website. The third-party information displayed on our website, if any, is not necessarily sponsored, endorsed, recommended, or licenced by SANSOLS. The third parties ought to be contacted directly regarding any inquiries or for more information on their website policies.
    • Third-party Links
      Our website may provide links to other websites. SANSOLS has no control over such websites. SANSOLS does not endorse nor is it responsible for, any such websites or the information, material, products or services contained on or accessible through those other websites.
      Please note that your personal data is necessary for SANSOLS to carry out the aforesaid purposes. The failure to supply such personal data will or may:
      • result in SANSOLS being unable to provide you with our services;
      • result in SANSOLS being unable to provide you with our marketing and promotional materials;
      • result in SANSOLS being unable to communicate notices, value added services and updates to you.
  • Your Rights
    • Right to request access to personal data
      You are entitled to request access to your personal data that is processed by us and we shall revert within fourteen (14) working days upon receipt of such request.
    • Right to request correction of personal data
      You are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may:
      • request correction and/or update of your personal data that is inaccurate, incomplete or out-of-date;
      • request retention of your personal data only as long as necessary for the fulfilment of the purpose stated above;
      • request to withdraw (in full or in part) your consent previously given to us subject to applicable legal restrictions, the terms of this Privacy Policy and a reasonable duration of time for the withdrawal of consent to be effected. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue to provide you with our services. In any event, the withdrawal of your consent shall not affect the lawfulness of our processing of your personal data based on your previous consent prior to withdrawal.
  • Retention of Data
    Any of your personal data provided to us is retained as long as the purposes for which the personal data is collected continues. Your personal data is then destroyed from our records and system in accordance with our retention policy in the event your personal data is no longer required for the said purposes or no longer required to meet our operational, legal, regulatory, tax or accounting requirements.
  • Personal Data from Minors and Other Individuals
    With regards to the personal data of your family, spouse and/or other dependents that you have or will be providing, you confirm that you have explained to them that their personal data has been provided to, and processed by us, and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their personal data in accordance to this policy. In respect to minors (i.e. individuals under the age of 18) and/or individuals not legally competent to give consent, you confirm that you are authorised to act for them, to consent on their behalf to the processing (including disclosure and transfer) of their personal data in accordance with this policy.
  • Transfer of Personal Data Outside Malaysia
    It may be necessary for us to transfer your personal data outside of Malaysia if any of our subsidiaries, service providers or agents are located outside of Malaysia. You consent to us transferring your personal information outside Malaysia if it is necessary to provide our service. We shall take necessary steps to ensure that any such subsidiaries, providers or agents are contractually bound not to use your personal data for any reason other than to provide the services mentioned, in the interest of safeguarding your personal data.
  • Log Files
    When you access this website, we may make a record of your server address, domain name, browser type, the date, time and duration of your visit, the pages you accessed and the previous website you visited. This information is collected for statistical and security purposes. If you contact us through our website, we will ask you to provide your name, e-mail address and other information about you in order to provide you with a practical and helpful response. We may also collect other information that you provide to us voluntarily.
  • Cookies
    Your web browser may receive cookies from our web server for functionality and security purposes. Cookies are small files of information which monitor your visit to this website. These cookies are stored on your hard drive unless you choose to remove them. Most web browsers allow you to disable cookies on your computer. However, please note that if you disable cookies, you may be unable to use our website to the fullest and optimum extent. Our website does not store any personally identifiable information in cookies. We use cookies to make visiting our website and our partner websites easier.
  • Data Integrity
    The accuracy of your personal information is important to us. We assume that the information you have provided is accurate, up to date and complete unless you inform us otherwise.
    Where you provide any third party information to us including but not limited to employer, colleagues, family information, it is our assumption that such information is accurate, up to date and complete and that you have obtained the necessary consent to disclose the same.
    We ask that you contact us to update or change your personal information and/or any third party information you have provided to us if you become aware that any of the personal information we hold about you or such third party is outdated, inaccurate or incomplete.
  • Sensitive Information
    We do not collect, use or disclose sensitive information about you (such as physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any offence) unless you explicitly consent, or where such processing is necessary in connection with employment, to protect vital interests, for medical purposes, legal proceedings or for legal advice, administration of justice or for the exercise of any functions conferred by law or where such sensitive information has become public.
  • Access and Correction
    You may, at no charge, make a request to us in writing to access or correct the personal information we hold about you at any time, unless such access or correction is not feasible or permitted by law.
  • Information Ownership
    SANSOLS collects all information you provide through its website and for the avoidance of doubt, SANSOLS is the sole owner of the information collected on this website. In the event you provide us with personal information, you authorise us to explicitly use this information in accordance with the Privacy Policy and Terms and Conditions. If you provide us with other information such as suggestions about the website or our products, services, or any other suggestions, data or ideas, all such information will belong to us and may be used and/or disclosed by us in any manner we choose, without paying you any compensation and/or remuneration.
  • Amendments to the Privacy Policy
    We reserve the right to change, modify or revise this Privacy Policy from time to time. If we change, modify or revise this User Agreement, we will post the amended statement on the website. All amendments are effective from the time of posting on our website. It is your responsibility to check periodically for any changes we may make to this User Agreement or part of it. Your continued use of the website following such posting means you accept the changes, modifications or revisions (as the case may be) to this User Agreement without limitation or qualification.
  • Termination
    SANSOLS may at its sole discretion, with or without notice, suspend or terminate your use of our website for any reason whatsoever, including without limitation a violation of the terms of this agreement. SANSOLS will not be liable in any manner whatsoever for any suspension, termination or prohibition of future access to our website.
  • Indemnification

    You agree to indemnify, defend and hold harmless SANSOLS, its affiliates, its governing board, officers, agents, employees, partners, funders and suppliers from any liabilities, losses, claims, demands, and expenses (including reasonable lawyer’s fees) related to (a) your use of our website; or (b) violations of Privacy Policy.

    This defence and indemnification obligation will survive these Terms of Service and your use of SANSOLS.

  • Updates to this Privacy Policy
    We may update this Privacy Policy from time to time by putting it up at our website or any other suitable methods. Do periodically review this agreement at our website to stay informed.
    This Privacy Policy is not intended to, nor does it, create any contractual rights, nor does it create any contractual obligations on SANSOLS, in respect of any other party or on behalf of any party.
  • Governing Law
    The governing law for this agreement is the law of Malaysia irrespective of your current location or jurisdiction when registering or accessing/using our website.
  • Contact Us
    For further information or clarification on personal data access, correction, deletion or any other information, please contact us at admin.sansols@sarawak.gov.my.
Web Application
We respect the privacy of our users. This privacy policy (hereinafter referred to as “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our web application (hereinafter referred to as “the Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online store from which you install the Application, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third-party.
  • Collection of your information
    We may collect information about you in a variety of ways as listed below. The information we may collect via the Application depends on the content and materials you use, and includes: Personal Data Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in the comment sections or in our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application.
    • Derivative Data
      Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re-blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.
    • Data from Social Networks
      User information from social networking sites, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.
    • Geo-Location Information
      We may request access or permission to and track location-based information from your device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Use of your information
    Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Application to:
    • Create and manage your account
    • Compile anonymous statistical data and analysis for use internally.
    • Email you regarding your account or order.
    • Enable user-to-user communications.
    • Increase the efficiency and operation of the Application.
    • Request feedback and contact you about your use of the Application.
    • Resolve disputes and troubleshoot problems.
    • Solicit support for the Application.
    • Fulfil and manage transactions related to the Application.
    • Generate a personal profile about you to make future visits to the Application more personalised.
    • Monitor and analyse usage and trends to improve your experience with the Application.
    • Notify you of updates to the Application
  • Disclosure of your information
    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
    • By Law or to Protect Rights
      If we reasonably believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
    • Third-Party Service Providers
      We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
    • Marketing Communications
      With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
    • Interactions with Other Users
      If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
    • Online Postings
      When you post comments, contributions or other content to the Applications, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity.
    • Third-Party Advertisers
      We may use third-party advertising companies to serve advertisements when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
    • Affiliates
      We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
    • Business Partners
      We may share your information with our business partners to offer you certain products, services or promotions.
    • Social Media Contacts
      If you connect to the Application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
    • Other Third-Parties
      We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
    • Sale or Bankruptcy
      If you dispose off or sell all or a portion of your assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. In the event of insolvency, liquidation or bankruptcy, your information may potentially become part of the public domain and be disclosed to or acquired by a third-party. You acknowledge that such disclosure or acquisition may occur and we are not bound by the commitments we made in this Privacy Policy.
      We are not responsible for the actions of third parties with whom you share personal or sensitive data, nor we have the authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third-party directly.
    • Tracking Technologies
      • Cookies and Web Beacons
        We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customise the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
      • Internet-Based Advertising
        Additionally, we may use third-party software to serve advertisements on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimise your online experience with us.
      • Website Analytics
        We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Application through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the Application, determine the popularity of certain content, and better understand online activity. By accessing the Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can install and/or update your settings. You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
  • Third-party website
    The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third-party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
  • Security of your information
    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
  • Policy for children
    We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
  • Controls for Do-Not-Track features
    Most web browsers include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
  • Options regarding your information
    You may at any time review or change the information in your account or terminate your account by:
    • Logging into your account settings and updating your account
    • Contacting us using the contact information provided below
    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
  • Emails and Communications
    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
    • Noting your preferences at the time you register your account with the Application
    • Logging into your account settings and updating your preferences.
    • Contacting us using the contact information provided below
    If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third-party directly.
  • Contact Us
    If you have questions or comments about this Privacy Policy, please contact us at admin.sansols@sarawak.gov.my
KANDUNGAN LAMAN SESAWANG

Privasi anda adalah penting kepada kami. Oleh kerana itu, kami ingin menunjukkan komitmen kami kepada privasi anda. Dasar Privasi ini (selanjutnya dikenali sebagai “Dasar Privasi”) menjelaskan bagaimana data peribadi yang kami kumpulkan mengenai anda melalui laman web ini akan diproses dan dilindungi oleh Sarawakian And Non-Sarawakian Online Labour System (selepas ini dikenali dengan “SANSOLS”). Sila baca Dasar Privasi ini dengan teliti kerana ia merupakan sebahagian daripada terma dan syarat penggunaan laman web ini. Dengan menggunakan laman web ini, anda bersetuju dan menerima Dasar Privasi yang dinyatakan di bawah bersama dengan terma-terma penggunaan kami (selanjutnya dirujuk sebagai “Terma Penggunaan”).

Dasar Polisi dan Terma Penggunaan selanjutnya dirujuk sebagai “Perjanjian Pengguna ini”. Jika anda tidak bersetuju dengan terma dan syarat perjanjian pengguna ini, sila hentikan penggunaan laman sesawang ini serta-merta.

Dalam Dasar Privasi ini:

“SANSOLS”, “kami”, merujuk kepada SANSOLS, anak syarikat, cawangan, entiti terkawal dan sekutu.

“Data atau maklumat peribadi” bermaksud apa-apa maklumat atau data yang berkaitan dengan mana -mana transaksi atau hubungan dengan kami, yang berkaitan secara langsung atau tidak langsung dengan anda, yang boleh diidentifikasi atau dikenali daripada maklumat itu atau daripada maklumat lain yang kami miliki termasuk maklumat seperti nama, kad pengenalan, passport atau dokumen pengenalan lain, nombor telefon, alamat pos, tempat kelahiran, umur, pekerjaan, status perkahwinan dan sebarang maklumat lain mengenai anda yang mungkin telah dihantar kepada kami. Data atau maklumat peribadi juga mungkin termasuk data peribadi sensitif yang berkaitan dengan kesihatan anda, pendapat politik, kepercayaaan agama atau yang serupa, pertuduhan jenayah atau mana-mana maklumat lain seperti yang mungkin ditetapkan oleh undang-undang privasi.

  • Keselamatan Data Peribadi
    Keselamatan data peribadi anda adalah keutamaan kami. Kami akan memastikan bahawa rakan kongsi atau ahli gabungan kami akan melaksanakan langkah-langkah keselamatan yang sewajarnya dari segi teknikal dan organisasi bagi melindungi data peribadi anda yang berada dalam simpanan atau kawalan kami atau terhadap pemprosesan yang tidak dibenarkan atau tidak sah dan kehilangan atau kerosakan secara tidak sengaja.
  • Kategori Data Peribadi yang Kami Kumpul Dan Simpan
    Jenis dan ciri data peribadi yang kami kumpul dan sumber data tersebut adalah termasuk:
    • Data peribadi yang kami kumpul melalui penggunaan aplikasi/servis, seperti nama, nombor kad pengenalan, nombor passport, alamat pos, alamat emel, nombor telefon, tempat lahir, status perkahwinan, umur, maklumat akaun perbankan, pekerjaan, maklumat perubatan, maklumat pasangan/anak, jantina, kewarganegaraan, dan tarikh lahir.
    • Mana-mana maklumat yang berkaitan dengan anda yang diberikan kepada kami.
  • Penggunaan dan Pendedahan

    Kami mengumpul dan memproses data peribadi anda untuk tujuan seperti berikut:

    • untuk menyediakan anda dengan perkhidmatan kami;
    • untuk menyediakan anda dengan pengiklanan, pemasaran dana bahan-bahan promosi (tertakluk jika anda memilih untuk tidak menerima);
    • untuk pengesahan identiti dan latar belakang anda
    • untuk mewujudkan hubungan antara anda dengan kami dan/atau ahli gabungan kami
    • untuk mengurus hubungan perniagaan anda dengan kami termasuk mengurus dan mengekalkan akaun anda bersama kami untuk tujuan pemprosesan data
    • untuk menilai dan memantau penyediaan perkhidmatan
    • untuk menjawab persoalan, permintaan dan aduan daripada anda
    • untuk memahami keperluan anda dan menawarkan produk serta perkhidmatan bagi memenuhi keperluan tersebut
    • untuk penyelidikan dan pembangunan perkhidmatan demi kegunaan anda
    • untuk menguatkuasakan hak dan kewajipan pihak lain kepada kami dan/atau ahli gabungan kami
    • untuk menilai, memproses dan menyiasat risiko dan tuntutan
    • untuk memenuhi keperluan undang-undang dan peraturan
    • untuk menyelenggara dan menjaga pejabat dan sistem pelayan kami
    • untuk pengurusan risiko termasuk pencegahan, pengesanan dan penyelidikan jenayah termasuk penipuan
    • untuk kegunaan lain seperti yang dibenarkan atau diminta oleh undang-undang terpakai
    • untuk semua tujuan yang berlainan dan berkaitan dengan mana-mana yang di atas.

    Kami mengendalikan maklumat peribadi anda sebagai sulit dan persendirian. Kami tidak akan mendedahkan maklumat peribadi anda di luar SANSOLS kecuali dengan kebenaran anda untuk mendedahkan:

    • kepada mana-mana ahli gabungan kami yang berada di dalam dan di luar Malaysia;
    • kepada mana-mana ejen, kontraktor, pembekal, penyedia perkhidmatan, perunding professional (seperti peguam dan penasihat kewangan), juruaudit, dan pihak lain yang kami atau ahli gabungan gunakan dalam urusan perniagaan;
    • mana-mana pemegang serah hak sebenar atau yang dicadangkan kami atau peserta, sub-peserta atau penerima pindahan hak-hak kami;
    • rakan strategik untuk tujuan pemasaran dan promosi yang tertakluk dengan persetujuan anda;
    • mana-mana pembubaran, penerima, penyewa rasmi atau sesiapa sahaja yang ditubuhkan di bawah undang-undang yang berkenaan atau perintah mahkamah yang berkaitan dengan kebankrapan, pemulihan, penyelesaian sehubungan dengan apa-apa individu atau syarikat;
    • kepada pihak seperti kami atau ahli gabungan yang diperlukan semasa proses perundangan atau mengikut apa-apa kewajipan perundangan domestik atau luar, kawal selia, bursa saham, rumah penjelasan, atau permohonan oleh badan kawal selia sendiri, atau perjanjian antara mana-mana badan berkuasa kerajaan luar dan dalam negeri, atau antara dua atau lebih badan kerajaan serta badan berkuasa termasuk pendedahan kepada mahkamah, tribunal, undang-undang, peraturan, cukai dan pihak berkuasa kerajaan, bursa saham, rumah penjelasan dan badan kawal selia sendiri;
    • mana-mana pihak yang dibenarkan oleh anda; dan
    • kepada pihak yang dibenarkan atau diperlukan di bawah undang-undang Malaysia.

    Kami akan mengumpul maklumat peribadi anda secara langsung pada bila-bila mana terpakai. Kami tidak akan mendedahkan maklumat peribadi anda (termasuk alamat e-mel anda) kepada mana-mana pihak ketiga dengan tujuan membenarkan mereka untuk memasarkan produk atau perkhidmatan mereka secara langsung kepada anda.

    Kami mungkin berkongsi maklumat anda dengan penyedia perkhidmatan pihak ketiga yang dilantik yang mungkin menjalankan perkhidmatan atas nama kami untuk tujuan seperti yang dinyatakan dalam Dasar Privasi ini. Kami menggalakkan penyedia perkhidmatan pihak ketiga untuk menerimapakai dan menzahirkan dasar privasi mereka sendiri. Bagaimanapun, penggunaan data peribadi anda dikawal oleh dasar privasi pihak ketiga dan tidak tertakluk kepada kawalan kami.

    Walaupun terdapat peruntukan di atas, sila ambil perhatian bahawa mungkin ada contoh di mana kami akan memproses data peribadi anda untuk kepentingan sah kami atau atas dasar alasan undang-undang lain tanpa perlu mendapatkan persetujuan anda atau tidak berkemungkinan bagi kami untuk mendapatkan persetujuan anda, contohnya, untuk mengesan penipuan.

    • Data Peribadi Pihak Ketiga
      Di mana data peribadi yang kami proses ialah data peribadi pihak ketiga (yang merupakan orang sebenar atau individu) yang diperolehi, atau diberikan kepada kami melalui urusniaga (aktif atau disyorkan)/perhubungan anda dengan kami, anda mengesahkan bahawa pihak tersebut telah bersetuju untuk memproses data peribadi selaras dengan perjanjian ini dan mana-mana undang-undang yang terpakai dan anda akan memaklumkan mereka untuk melawat laman web / aplikasi mudah alih kami untuk melihat perjanjian ini.
    • Maklumat pihak ketiga
      Pihak ketiga mungkin menyediakan maklumat yang dipaparkan di laman web / aplikasi mudah alih kami. Mana-mana maklumat pihak ketiga yang dipaparkan di laman web / aplikasi mudah alih kami, sekiranya ada, tidak semestinya disokong, disahkan, disyorkan atau dilesenkan oleh SANSOLS. Pihak ketiga perlu dihubungi secara langsung berkenaan apa-apa pertanyaan atau untuk maklumat lanjut pada laman web / dasar aplikasi mudah alih mereka.
    • Capaian Pihak Ketiga
      Laman sesawang atau aplikasi mudah alih kami akan menyediakan capaian ke laman sesawang yang lain. SANSOLS tidak bertanggungjawab ke atas laman sesawang tersebut. SANSOLS tidak menyokong dan tidak bertanggungjawab untuk mana-mana laman web tersebut atau maklumat, bahan, produk atau perkhidmatan yang terkandung atau boleh diakses melalui laman web lain tersebut. Sila ambil perhatian bahawa data peribadi anda diperlukan bagi SANSOLS untuk melaksanakan tujuan yang dinyatakan di atas. Kegagalan untuk memberikan data peribadi tersebut akan menyebabkan:
      • SANSOLS tidak dapat memberi perkhidmatan kepada anda;
      • SANSOLS tidak dapat memberi bahan pemasaran dan promosi kepada anda;
      • SANSOLS tidak dapat berhubung untuk menyampaikan notis, perkhidmatan nilai tambah dan pengemaskinian.
  • Hak Anda
    • Hak untuk mengakses data peribadi
      Anda mempunyai hak untuk memohon akses kepada data peribadi anda yang diproses oleh kami dan kami akan memberi maklum balas dalam tempoh empat belas (14) hari kerja selepas menerima permohonan tersebut.
    • Hak untuk memperbetulkan data peribadi
      Anda mempunyai hak untuk memohon memperbetulkan data peribadi anda yang diproses oleh kami dengan sebab yang munasabah seperti:
      • pembetulan dan / atau kemas kini data peribadi anda yang tidak tepat, tidak lengkap atau tidak terkini;
      • permohonan untuk penyimpanan data peribadi anda hanya selama mana yang diperlukan untuk memenuhi tujuan yang dinyatakan di atas;
      • permohonan untuk menarik balik (sepenuhnya atau sebahagian) persetujuan anda yang sebelumnya diberikan kepada kami tertakluk kepada sekatan undang-undang yang berkenaan, syarat-syarat Dasar Polisi, dan tempoh yang mencukupi untuk penarikan persetujuan yang akan dibuat. Dalam hal ini, bergantung kepada sejauh mana anda menarik balik persetujuan kami untuk memproses data peribadi anda, ia mungkin bermakna bahawa kami tidak akan dapat terus menyediakan perkhidmatan kami kepada anda. Dalam apa-apa jua kes, penarikan persetujuan anda tidak akan menjejaskan kesahihan pemprosesan data peribadi anda berdasarkan persetujuan anda pada sebelum pencarian.
  • Penyimpanan Data Peribadi
    Semua data peribadi yang anda berikan kepada kami akan disimpan untuk tempoh atau jangka masa yang diperlukan sepanjang urusniaga anda dengan kami. Data peribadi anda akan dihapuskan daripada simpanan dan sistem kami sekiranya tidak lagi diperlukan mengikut dasar penyimpanan data kami atau tidak diperlukan lagi untuk pengoperasian, perundangan, peraturan, percukaian atau perakaunan.
  • Data Peribadi dari Minoriti dan Individu Lain
    Mengenai data peribadi keluarga anda, pasangan dan/atau tanggungan yang anda berikan atau akan beri, anda mengesahkan bahawa anda telah menjelaskan kepada mereka bahawa data peribadi mereka telah diberikan dan diproses oleh kami dan anda memberi jaminan serta mendapat persetujuan mereka untuk pemprosesan data (termasuk penzahiran dan pemindahan) data peribadi selaras dengan dasar ini. Berkenaan dengan golongan minoriti (individu di bawah umur 18 tahun) dan/atau individu yang tidak sah di sisi undang-undang untuk memberi keputusan, anda mengesahkan bahawa anda diberi kuasa untuk bertindak bagi pihak mereka, untuk bersetuju atas nama mereka untuk pemprosessan (termasuk penzahiran dan pemindahan) data peribadi mereka berpandukan dasar ini.
  • Pemindahan Data Peribadi Ke Luar Malaysia
    Selain itu, kami mungkin mempunyai keperluan untuk memindahkan data peribadi anda ke luar Malaysia jika mana-mana anak syarikat, pembekal perkhidmatan atau ejen kami terletak di luar Malaysia. Anda memberi persetujuan kepada kami untuk memindahkan maklumat peribadi anda di luar Malaysia jika ia diperlukan dalam perkhidmatan kami. Kami akan mengambil langkah-langkah yang diperlukan untuk memastikan bahawa mana-mana anak syarikat, pembekal atau ejen tersebut terikat secara kontrak untuk tidak menggunakan data peribadi anda untuk apa-apa sebab selain daripada menyediakan perkhidmatan yang dinyatakan, untuk kepentingan melindungi data peribadi anda.
  • Fail Log
    Apabila anda mengakses laman web/aplikasi mudah alih ini, kami akan membuat rekod alamat pelayan anda, nama domain, jenis pelayar, tarikh, masa dan tempoh lawatan anda, halaman yang anda pernah akses dan laman web/aplikasi yang pernah anda lawati. Maklumat ini dikumpulkan untuk tujuan statistik dan keselamatan. Jika anda menghubungi kami melalui laman web / aplikasi mudah alih kami, kami akan memohon anda untuk memberikan nama anda, alamat e-mel dan maklumat lain mengenai anda untuk kegunaan yang praktikal dan berguna. Kami juga boleh mengumpul maklumat lain daripada anda secara sukarela.
  • Kuki
    Pelayar web anda mungkin menerima kuki daripada pelayan web kami untuk tujuan fungsi dan keselamatan. Kuki ialah fail maklumat kecil yang memantau lawatan anda ke laman web ini / aplikasi mudah alih. Kuki ini disimpan dalam pemacu keras anda kecuali anda memilih untuk memadamkannya. Kebanyakan pelayar web membolehkan anda memadam kuki pada komputer anda. Walau bagaimanapun, sila ambil perhatian bahawa sekiranya anda menyahaktifkan kuki, anda mungkin tidak dapat menggunakan laman web / aplikasi mudah alih kami sepenuhnya dan secara optimal. Laman web / aplikasi mudah alih kami tidak menyimpan apa-apa maklumat pengenalan peribadi dalam kuki. Kami menggunakan kuki untuk memudahkan lawatan ke laman web/aplikasi mudah alih dan laman web rakan kongsi kami.
  • Integriti Data

    Ketepatan maklumat peribadi anda adalah penting bagi kami. Kami menganggap bahawa maklumat yang anda berikan adalah tepat, terkini dan lengkap kecuali anda memaklumkan kepada kami yang sebaliknya.

    Sekiranya anda memberikan apa-apa maklumat pihak ketiga kepada kami yang tidak terhad kepada majikan, rakan kongsi, maklumat keluarga, kami meyakini bahawa maklumat tersebut adalah tepat, terkini serta lengkap dan diyakini bahawa anda telah memperoleh persetujuan yang diperlukan untuk pendedahan.

    Sila hubungi kami jika anda hendak mengemaskini atau mengubah maklumat peribadi anda dan/atau maklumat pihak ketiga yang telah anda berikan kepada kami sekiranya anda mengetahui bahawa maklumat yang kami simpan tersebut adalah maklumat lama, tidak tepat atau tidak lengkap.

  • Maklumat Sensitif
    Kami tidak mengumpul, menggunakan atau mendedahkan maklumat sensitif mengenai anda (seperti kesihatan fizikal atau mental atau keadaan, pendapat politik, kepercayaan agama atau keyakinan lain yang serupa, perbuatan atau tuduhan melakukan apa-apa jenayah) melainkan dengan persetujuan anda secara jelas, atau di mana pemprosesan sedemikian diperlukan dalam urusan yang berkaitan dengan pekerjaan, untuk melindungi kepentingan, untuk tujuan perubatan, prosedur undang-undang atau untuk nasihat perundangan, pentadbiran keadilan atau untuk melaksanakan sebarang fungsi yang diberikan oleh undang-undang atau apabila maklumat sensitif tersebut sudah diketahui awam.
  • Akses dan Pembetulan
    Anda boleh, tanpa sebarang caj, membuat permohonan kepada kami secara bertulis untuk mengakses atau membetulkan maklumat peribadi yang kami simpan tentang anda pada bila-bila masa, melainkan akses atau pembetulan tersebut tidak dapat dilaksanakan atau dibenarkan oleh undang-undang. Walau bagaimanapun, kami mungkin mengenakan bayaran kepada anda untuk menampung kos pengambilan semula, pembetulan dan sebarang kos pentadbiran.
  • Pemilikan Maklumat
    SANSOLS mengumpul semua maklumat yang anda berikan melalui laman web/aplikasi mudah alih dan untuk mengelakkan sebarang keraguan, SANSOLS ialah pemilik tunggal maklumat laman web/aplikasi mudah alih ini. Sekiranya anda memberikan kami maklumat peribadi, ini bermakna anda memberi kuasa kepada kami untuk menggunakan maklumat ini secara jelas mengikut Dasar Privasi dan Terma dan Syarat. Jika anda memberikan kami maklumat lain seperti cadangan tentang laman web/aplikasi mudah alih atau produk, perkhidmatan, atau sebarang cadangan, data atau idea lain, semua maklumat tersebut akan menjadi milik kami dan boleh digunakan dan/atau didedahkan oleh kami dalam apa-apa jua cara yang kami pilih, tanpa membayar sebarang pampasan dan/atau ganjaran kepada anda.
  • Perubahan kepada Dasar Privasi
    Kami berhak untuk menukar, mengubah atau menyemak Dasar Privasi ini dari masa ke masa. Sekiranya kami menukar, mengubah atau menyemak Perjanjian Pengguna ini, kami akan memaparkan kenyataan pengubahsuaian di laman web / aplikasi mudah alih. Semua perubahan berkuatkuasa dari masa penyiaran di laman web / aplikasi mudah alih kami. Ia adalah tanggungjawab anda untuk memeriksa secara berkala untuk apa-apa perubahan yang kami lakukan kepada Perjanjian Pengguna ini atau sebahagian daripadanya. Penggunaan berterusan laman web/aplikasi mudah alih anda selepas penyiaran tersebut membawa makna bahawa anda menerima perubahan, modifikasi atau penyesuaian (sebagaimana yang berlaku) kepada Perjanjian Pengguna ini tanpa sekatan atau kualifikasi.
  • Penamatan
    SANSOLS boleh, mengikut budi bicara mutlaknya, dengan atau tanpa notis, menangguhkan atau menamatkan penggunaan anda terhadap laman web/aplikasi mudah alih kami atas apa-apa sebab sekali pun, termasuk tidak terhad kepada pelanggaran terma perjanjian ini. SANSOLS tidak akan bertanggungjawab dalam apa-apa jua cara sekalipun atas apa-apa penangguhan, penamatan atau larangan akses masa hadapan ke laman web/aplikasi mudah alih kami.
  • Indemniti
    Anda dengan ini bersetuju untuk melepaskan, mempertahankan dan melindungi SANSOLS, sekutunya, Lembaga pengarah, pegawai, ejen, pekerja, rakan kongsi penyumbang dan pembekal daripada apa-apa liabiliti, kerugian, tuntutan, permintaan, dan kos (termasuk yuran peguam yang munasabah) yang berkaitan dengan (a) penggunaan lam web/aplikasi mudah alih kami; atau (b) pelanggaran Dasar Privasi.
    Kewajipan indemniti ini akan terpakai untuk Terma Perkhidmatan dan penggunaan SANSOLS anda.
  • Pengemaskinian Dasar Privasi

    Kami boleh mengemas kini Dasar Privasi ini dari semasa ke semasa dengan memaparkannya di laman web/aplikasi mudah alih kami atau mana-mana kaedah lain yang bersesuaian. Sila semak perjanjian ini secara berkala di laman web/aplikasi mudah alih kami untuk pengemaskinian.

    Dasar Privasi ini tidak bertujuan, dan tidak juga mewujudkan sebarang hak kontraktual, dan juga tidak mewujudkan apa-apa kewajipan kontraktual kepada SANSOLS, terhadap mana-mana pihak lain atau bagi pihak mana-mana.

  • Bidang Kuasa
    Dengan mengakses laman sesawang ini dan/atau menggunakan perkhidmatan yang disediakan oleh SANSOLS, anda dengan ini bersetuju dengan bidang kuasa eksklusif Mahkamah di Malaysia di Kuala Lumpur, dalam semua pertikaian yang timbul daripada atau berkaitan dengan penggunaan laman sesawang ini.
  • Hubungi Kami
    Untuk maklumat selanjunyat atau penjelasan mengenai akses kepada data peribadi, pembetulan, penglupusan atau sebarang maklumat lain, sila hubungi kami pada admin.sansols@sarawak.gov.my
Aplikasi Web
Kami menghormati privasi pengguna kami. Dasar privasi ini (selanjutnya dirujuk sebagai “Dasar Privasi”) menjelaskan bagaimana kami mengumpul, menggunakan, mendedahkan, dan melindungi maklumat anda apabila anda melawat aplikasi web kami (selepas ini dirujuk sebagai “Aplikasi”). Sila baca Dasar Privasi ini dengan teliti. JIKA ANDA TIDAK BERSETUJU DENGAN SYARAT-SYARAT DASAR PRIVASI INI, SILA JANGAN AKSES APLIKASI INI.
Kami berhak untuk membuat perubahan kepada Dasar Privasi ini pada bila-bila masa dan untuk sebarang sebab. Kami akan memaklumkan anda tentang sebarang perubahan dengan mengemas kini tarikh "Telah Dikemaskini" pada Dasar Privasi ini. Anda digalakkan untuk menyemak Dasar Privasi ini secara berkala untuk kekal maklum tentang sebarang perubahan. Anda dianggap telah ambil maklum tentang, akan terikat pada, dan dianggap menerima perubahan dalam Dasar Privasi yang disemak semula dengan penggunaan berterusan anda terhadap Aplikasi selepas tarikh Dasar Privasi yang disemak semula tersebut dipaparkan.
Dasar Privasi ini tidak terpakai kepada kedai dalam talian pihak ketiga dari mana anda memasang Aplikasi, termasuk sebarang item maya dalam permainan, yang juga mungkin mengumpul dan menggunakan data tentang anda. Kami tidak bertanggungjawab terhadap sebarang data yang dikumpulkan oleh pihak ketiga tersebut.
  • Pengumpulan Maklumat Anda
    Kami mungkin mengumpul maklumat tentang anda dalam pelbagai cara seperti yang disenaraikan di bawah. Maklumat yang kami kumpulkan melalui Aplikasi bergantung kepada kandungan dan bahan yang anda gunakan termasuk:
    • Data Peribadi
      Maklumat demografi dan lain-lain yang boleh dikenali secara peribadi (seperti nama dan alamat e-mel anda) yang anda berikan secara sukarela kepada kami apabila memilih untuk menyertai pelbagai aktiviti yang berkaitan dengan Aplikasi, seperti sembang, memposting mesej dalam bahagian komen atau dalam forum kami, menyukai hantaran pos, menghantar maklum balas, dan menjawab tinjauan. Sila ambil maklum bahawa sekiranya anda memilih untuk berkongsi data peribadi melalui profil, sembang dalam talian, atau mana-mana medan interaktif Aplikasi di ruangan awam, data anda boleh diakses oleh mana-mana pihak yang mempunyai akses ke Aplikasi tersebut.
    • Data Derivatif
      Maklumat yang dikumpul oleh pelayan kami secara automatic melalui log fail pelayan apabila anda mengakses Aplikasi untuk semua tujuan yang penting untuk penggunaan Aplikasi seperti menyukai hantaran pos, menghantar atau memberi maklum balas dan apa-apa interaksi di Aplikasi.
    • Data dari Rangkaian Sosial
      Maklumat pengguna dari laman rangkaian sosial, termasuk nama anda, nama pengguna rangkaian sosial anda, lokasi, jantina, tarikh lahir, alamat e-mel, gambar profil, dan data awam untuk kenalan, jika anda menghubungkan akaun anda dengan rangkaian sosial tersebut. Maklumat ini juga mungkin termasuk maklumat hubungan sesiapa sahaja yang anda jemput untuk menggunakan dan/atau menyertai Aplikasi.
    • Maklumat Geo-Lokasi
      Kami mungkin meminta akses atau kebenaran untuk menjejak maklumat berasaskan lokasi dari peranti anda, sama ada secara berterusan atau semasa anda menggunakan Aplikasi, untuk menyediakan perkhidmatan berasaskan lokasi. Jika anda ingin mengubah akses atau kebenaran kami, anda boleh melakukannya dalam tetapan peranti anda.
  • Penggunaan Maklumat Anda
    Maklumat yang tepat tentang anda membolehkan kami memberikan pengalaman yang lancar, cekap, dan disesuaikan. Secara khusus, kami mungkin menggunakan maklumat yang dikumpulkan tentang anda melalui Aplikasi untuk:
    • Mencipta dan mengurus akaun anda.
    • Mengumpulkan data statistik dan analisis awanama untuk kegunaan dalaman.
    • Menghantar e-mel kepada anda mengenai akaun atau pesanan anda.
    • Memudahkan komunikasi antara pengguna.
    • Meningkatkan kecekapan dan operasi Aplikasi.
    • Meminta maklum balas dan menghubungi anda mengenai penggunaan Aplikasi.
    • Menyelesaikan pertikaian dan menyelesaikan masalah.
    • Memohon sokongan untuk Aplikasi.
    • Melaksanakan dan menguruskan transaksi yang berkaitan dengan Aplikasi.
    • Menjana profil peribadi tentang anda untuk menjadikan lawatan masa depan ke Aplikasi lebih peribadi.
    • Memantau dan menganalisis penggunaan dan trend untuk meningkatkan pengalaman anda dengan Aplikasi.
    • Memberitahu anda tentang kemas kini kepada Aplikasi
  • Pendedahan Maklumat Anda
    Kami mungkin berkongsi maklumat yang telah kami kumpulkan tentang anda dalam situasi tertentu. Maklumat anda boleh didedahkan seperti berikut:
    • Mengikut Undang-Undang atau untuk Melindungi Hak
      Jika kami secara munasabah percaya bahawa pelepasan maklumat tentang anda adalah perlu untuk menjawab proses undang-undang, menyiasat atau memperbaiki potensi pelanggaran terhadap polisi kami, atau untuk melindungi hak, harta, dan keselamatan orang lain, kami mungkin berkongsi maklumat anda seperti yang dibenarkan atau diperlukan oleh mana-mana undang-undang, peraturan, atau penguatkuasaan yang berkenaan. Ini termasuk pertukaran maklumat dengan entiti lain untuk perlindungan daripada penipuan dan pengurangan risiko kredit
    • Penyedia Perkhidmatan Pihak Ketiga
      Kami mungkin berkongsi maklumat anda dengan pihak ketiga yang melaksanakan perkhidmatan untuk kami atau bagi pihak kami, termasuk pemprosesan pembayaran, analisis data, penghantaran e-mel, perkhidmatan hosting, khidmat pelanggan, dan bantuan pemasaran.
    • Komunikasi Pemasaran
      Dengan persetujuan anda, atau dengan peluang untuk anda menarik balik persetujuan, kami mungkin berkongsi maklumat anda dengan pihak ketiga untuk tujuan pemasaran, seperti yang dibenarkan oleh undang-undang.
    • Interaksi dengan Pengguna Lain
      Jika anda berinteraksi dengan pengguna lain dalam Aplikasi, pengguna tersebut mungkin dapat melihat nama anda, foto profil, dan deskripsi aktiviti anda, termasuk menghantar jemputan kepada pengguna lain, bersembang dengan pengguna lain, menyukai pos, dan mengikuti blog.
    • Penulisan Dalam Talian
      Apabila anda menghantar komen, sumbangan atau kandungan lain ke Aplikasi, pos anda mungkin dilihat oleh semua pengguna dan mungkin diedarkan secara awam di luar Aplikasi secara kekal.
    • Pengiklan Pihak Ketiga
      Kami mungkin menggunakan syarikat pengiklanan pihak ketiga untuk menayangkan iklan apabila anda melawati Aplikasi. Syarikat-syarikat ini mungkin menggunakan maklumat tentang kunjungan anda ke Aplikasi dan laman web lain yang terkandung dalam kuki web untuk menyediakan iklan tentang barangan dan perkhidmatan yang menarik minat anda.
    • Afiliasi
      Kami mungkin berkongsi maklumat anda dengan afiliasi kami, di mana kami akan memerlukan afiliasi tersebut untuk mematuhi Dasar Privasi ini. Afiliasi termasuk mana-mana anak syarikat, rakan kongsi usaha sama, atau syarikat lain yang kami kawal atau yang berada di bawah kawalan yang sama dengan kami.
    • Rakan Niaga
      Kami mungkin berkongsi maklumat anda dengan rakan niaga kami untuk menawarkan produk, perkhidmatan, atau promosi tertentu kepada anda.
    • Kenalan Media Sosial
      Jika anda menghubungkan Aplikasi dengan rangkaian sosial, kenalan anda di rangkaian sosial tersebut akan dapat melihat nama anda, foto profil, dan deskripsi aktiviti anda.
    • Pihak Ketiga Lain
      Kami mungkin berkongsi maklumat anda dengan pengiklan dan pelabur untuk tujuan analisis perniagaan umum. Kami juga boleh berkongsi maklumat anda dengan pihak ketiga tersebut untuk tujuan pemasaran, seperti yang dibenarkan oleh undang-undang.
    • Likuidasi atau Kebankrapan
      Jika anda menjual atau melupuskan semua atau sebahagian daripada aset anda, mengalami penggabungan, atau diambil alih oleh entiti lain, kami mungkin memindahkan maklumat anda kepada entiti seterusnya. Sekiranya berlaku insolvensi, likuidasi, atau kebankrapan, maklumat anda mungkin menjadi sebahagian daripada domain awam dan didedahkan atau diperoleh oleh pihak ketiga. Anda mengakui bahawa pendedahan atau perolehan tersebut mungkin berlaku dan kami tidak terikat oleh komitmen yang telah kami buat dalam Dasar Privasi ini.
      Kami tidak bertanggungjawab terhadap tindakan pihak ketiga yang dengan siapa anda berkongsi data peribadi atau data sensitif, dan kami tidak mempunyai kuasa untuk mengurus atau mengawal permintaan pihak ketiga. Jika anda tidak lagi ingin menerima surat-menyurat, e-mel, atau komunikasi lain dari pihak ketiga, anda bertanggungjawab untuk menghubungi pihak ketiga tersebut secara langsung.
    • Teknologi Penjejakan
      • Kuki dan Suar Web
        Kami mungkin menggunakan kuki, suar web, piksel penjejakan, dan teknologi penjejakan lain pada Aplikasi untuk membantu menyesuaikan Aplikasi dan meningkatkan pengalaman anda. Apabila anda mengakses Aplikasi, maklumat peribadi anda tidak dikumpulkan melalui penggunaan teknologi penjejakan. Kebanyakan pelayar web ditetapkan untuk menerima kuki secara lalai. Anda boleh menghapus atau menolak kuki, tetapi sila ambil perhatian bahawa tindakan sedemikian boleh menjejaskan ketersediaan dan fungsi Aplikasi. Anda mungkin tidak dapat menolak suar web. Walau bagaimanapun, suar web akan menjadi tidak beroperasi dengan menolak semua kuki atau dengan mengubah tetapan pelayar web anda untuk memberitahu anda setiap kali kuki disediakan, membolehkan anda menerima atau menolak kuki secara individu.
      • Pengiklanan Berasaskan Internet
        Selain itu, kami mungkin menggunakan perisian pihak ketiga untuk menayangkan iklan pada Aplikasi, melaksanakan kempen pemasaran e-mel, dan menguruskan inisiatif pemasaran interaktif lain. Perisian pihak ketiga ini mungkin menggunakan kuki atau teknologi penjejakan serupa untuk membantu mengurus dan mengoptimumkan pengalaman dalam talian anda dengan kami.
      • Analitik Laman Web
        Kami juga mungkin bekerjasama dengan vendor pihak ketiga terpilih untuk membenarkan teknologi penjejakan dan perkhidmatan pemasaran semula di Aplikasi melalui penggunaan kuki pihak pertama dan pihak ketiga, untuk, antara lain, menganalisis dan menjejak penggunaan Aplikasi oleh pengguna, menentukan populariti kandungan tertentu, dan memahami aktiviti dalam talian dengan lebih baik. Dengan mengakses Aplikasi, anda bersetuju dengan pengumpulan dan penggunaan maklumat anda oleh vendor pihak ketiga ini. Anda digalakkan untuk menyemak dasar privasi mereka dan menghubungi mereka secara langsung untuk jawapan kepada pertanyaan anda. Kami tidak memindahkan maklumat peribadi kepada vendor pihak ketiga ini. Walau bagaimanapun, jika anda tidak mahu sebarang maklumat dikumpulkan dan digunakan oleh teknologi penjejakan, anda boleh memasang dan/atau mengemas kini tetapan anda. Anda harus sedar bahawa mendapatkan komputer baru, memasang pelayar baru, menaik taraf pelayar sedia ada, atau memadam atau mengubah fail kuki pelayar anda juga boleh menghapuskan kuki opt-out tertentu, palam, atau tetapan.
  • Laman Web Pihak Ketiga
    Aplikasi ini mungkin mengandungi pautan ke laman web dan aplikasi pihak ketiga yang berkaitan, termasuk iklan dan perkhidmatan luaran, yang tidak berafiliasi dengan kami. Sebaik sahaja anda menggunakan pautan ini untuk meninggalkan Aplikasi, sebarang maklumat yang anda berikan kepada pihak ketiga tersebut tidak dilindungi oleh Dasar Privasi ini, dan kami tidak dapat menjamin keselamatan dan privasi maklumat anda. Sebelum melawat dan memberikan sebarang maklumat kepada laman web pihak ketiga, anda harus ambil maklum tentang dasar privasi dan amalan (jika ada) oleh pihak ketiga yang bertanggungjawab ke atas laman web tersebut, dan mengambil langkah-langkah yang perlu untuk, mengikut budi bicara anda, melindungi privasi maklumat anda. Kami tidak bertanggungjawab terhadap kandungan atau amalan dan dasar privasi serta keselamatan mana-mana pihak ketiga, termasuk laman web, perkhidmatan, atau aplikasi lain yang mungkin dipautkan ke atau dari Aplikasi.
  • Keselamatan Maklumat Anda
    Kami menggunakan langkah-langkah keselamatan pentadbiran, teknikal, dan fizikal untuk membantu melindungi maklumat peribadi anda. Walaupun kami telah mengambil langkah-langkah yang munasabah untuk melindungi maklumat peribadi yang anda berikan kepada kami, sila maklum bahawa walaupun dengan usaha kami, tiada langkah keselamatan yang sempurna atau tidak boleh ditembusi, dan tiada kaedah penghantaran data yang dapat dijamin terhadap sebarang pencerobohan atau penyalahgunaan lain. Sebarang maklumat yang didedahkan dalam talian terdedah kepada pencerobohan dan penyalahgunaan oleh pihak yang tidak dibenarkan. Oleh itu, kami tidak dapat menjamin keselamatan sepenuhnya jika anda memberikan maklumat peribadi.
  • Dasar Kanak-Kanak
    Kami tidak secara sengaja meminta maklumat daripada atau memasarkan kepada kanak-kanak di bawah umur 13 tahun. Jika anda menyedari sebarang data yang telah kami kumpulkan daripada kanak-kanak di bawah umur 13 tahun, sila hubungi kami menggunakan maklumat hubungan yang disediakan di bawah.
  • Kawalan untuk Ciri Do-Not-Track
    Kebanyakan pelayar web menawarkan ciri atau tetapan Do-Not-Track (“DNT”) yang boleh anda aktifkan untuk memberi keutamaan privasi anda agar data tentang aktiviti pelayaran dalam talian anda tidak dipantau dan dikumpulkan. Tiada standard teknologi seragam untuk mengenal pasti dan melaksanakan isyarat DNT yang telah dimuktamadkan. Oleh itu, pada masa kini kami tidak memberi respons kepada isyarat DNT pelayar atau mana-mana mekanisme lain yang secara automatic yang menyampaikan pilihan anda untuk tidak dipantau dalam talian. Jika satu standard untuk penjejakan dalam talian ditetapkan yang mesti kami ikuti di masa hadapan, kami akan memaklumkan anda tentang amalan tersebut dalam versi Dasar Privasi yang disemak semula.
  • Pilihan Mengenai Maklumat Anda
    Anda boleh pada bila-bila masa menyemak atau mengubah maklumat dalam akaun anda atau menamatkan akaun anda dengan:
    • Log masuk ke tetapan akaun anda dan mengemas kini akaun anda
    • Menghubungi kami menggunakan maklumat yang disediakan di bawah
    Atas permintaan anda untuk menamatkan akaun, kami akan menyahaktifkan atau memadam akaun dan maklumat anda dari pangkalan data aktif kami. Walau bagaimanapun, beberapa maklumat mungkin disimpan dalam fail kami untuk mencegah penipuan, menyelesaikan masalah, membantu dengan sebarang siasatan, menguatkuasakan Syarat Penggunaan kami, dan/atau mematuhi keperluan undang-undang.
  • E-mel dan Komunikasi
    Jika anda tidak lagi ingin menerima surat-menyurat, e-mel, atau komunikasi lain dari kami, anda boleh memilih untuk tidak menerimanya dengan:
    • Menyatakan keutamaan pilihan anda semasa mendaftar akaun anda dengan Aplikasi
    • Log masuk ke tetapan akaun anda dan mengemas kini keutamaan pilihan anda
    • Menghubungi kami menggunakan maklumat yang disediakan di bawah
    Jika anda tidak lagi ingin menerima surat-menyurat, e-mel, atau komunikasi lain dari pihak ketiga, anda bertanggungjawab untuk menghubungi pihak ketiga tersebut secara langsung.
  • Hubungi Kami
    Jika anda ada sebarang pertanyaan atau komen tentang Dasar Privasi ini, sila hubungi kami di admin.sansols@sarawak.gov.my

Centralised and Sarawak Government Regulated Platform for the management and issuance of all Government permits, visas and licenses for Non-Sarawakians & Non-Resident Employees in Sarawak.

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Terms of Use

User Agreement
This User Agreement includes and hereby incorporates by reference the following: Terms of Use and Privacy Policy, which are in effect and may be modified by SANSOLS from time to time. Subject to the conditions set forth herein, SANSOLS may, in its sole discretion, amend this User Agreement and other Terms of Use and Privacy Policy at any time by posting a revised version on the site and will provide reasonable notice of any amendment that includes a substantial change. Alternatively, you may visit the SANSOLS website which contains the Terms of Use and Privacy Policy for your viewing. Any revisions to the terms of use and privacy policy will take effect on the noted effective date or when posted if there is no effective date.
Your continued use of this website or the site services after the effective date of the revised version of this User Agreement or any other Terms of Use or Privacy Policy constitutes your acceptance of an agreement to be bound by the Terms of Use and Privacy Policy as revised.
  • Overview
    The following are terms of a legal agreement between you and SANSOLS. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, you may stop using this website. SANSOLS may, without notice to you, at any time revise these Terms of Use and any other information contained in this website by updating this posting. SANSOLS may also make improvements or changes in the products, services, or programs described in this website at any time without notice.
  • General
    This website contains proprietary notices and copyright information, the terms of which must be observed and followed. This website and all contents in this website may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without SANSOLS’ prior written consent, except that SANSOLS grants you non-exclusive, non-transferable, limited permission to access and display the Web pages within this website, solely on your computer and for your personal, non-commercial use of this website. This permission is subject to you not modifying the content displayed on this website, and not infringing any of SANSOLS copyrights, trademarks, and other proprietary notices, and your acceptance of the terms, conditions, and notices accompanying the content or otherwise set forth in this website. Notwithstanding the foregoing, any software and other materials that are made available for downloading, access, or other use from this website with their own licence terms, conditions, and notices will be governed by such terms, conditions, and notices. Your failure to comply with the terms, conditions, and notices on this website will result in the automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, SANSOLS does not grant you any express or implied rights or licences under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the contents from this website on another website or in any other media. SANSOLS reserves the right to initiate legal action against any party for infringement of our intellectual property rights.
  • General Disclaimer
    Our website is provided on an “as-is” and “as-available” basis. This User Agreement is subject to change without notice. Information on this website is not promised or guaranteed to be correct, current, or complete, and this website may contain technical inaccuracies or typographical errors. SANSOLS assumes no responsibility for updating this website to keep information up-to-date or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this website. SANSOLS provides no assurances that any reported problems will be resolved by SANSOLS, even if SANSOLS elects to provide information with the goal of addressing a problem.
  • Confidential Information
    Please note that any information sent or collected through SANSOLS will be deemed NOT to be confidential. By sending SANSOLS any information or material, you grant SANSOLS an unrestricted, irrevocable licence to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. However, we will not release your name or otherwise publicise the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this website will be published or otherwise used with your name on it; or (c) we are required to do so by law. Personally-identifiable information that you submit to SANSOLS for the purpose of receiving products or services will be handled in accordance with our Privacy Policy.
  • Incorporation of logos and Third-Party Representations
    Usage of all third-party logos and representations by SANSOLS are fully owned and copyright of their respective owners. Usage of all third-party logos and representations on this website are subject to final approval by the respective owners.
  • Global Availability
    Information that SANSOLS publishes on the World Wide Web may contain references or cross-references to SANSOLS products, programs and services that are not announced or available in your country. Such references do not imply that SANSOLS intends to announce or make available such products, programs, or services in your country. Please consult us for information regarding the products, programs, and services that may be available to you.
  • Business Relationships
    This website may provide links or references to non-SANSOLS websites and resources. SANSOLS makes no representations, warranties, or other commitments whatsoever about any non-SANSOLS website or third-party resources that may be referenced, accessible from, or linked to any SANSOLS website. A link or reference to a non-SANSOLS website does not mean that SANSOLS endorses the content or use of such website or its owner. In addition, SANSOLS is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from a SANSOLS site. Accordingly, you acknowledge and agree that SANSOLS is not responsible for the accessibility to such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those websites or resources. When you access a non-SANSOLS website, even one that may contain the SANSOLS-logo, please understand that it is independent from SANSOLS, and that SANSOLS does not control the content on that website. It is up to you to take precautions to protect yourself from viruses, worms, trojan horses, and other potentially destructive programs, and to protect your information as you deem appropriate.
  • Linking to this website and Others
    This website contains links to and from third-party websites and systems. If you follow a link to any of these websites or systems, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these privacy policies. We recommend you to be aware of when you leave our website and to read the privacy policies of each and every website that collects personal information. Please check these privacy policies before you submit any personal data to these websites. This Privacy Policy applies solely to information collected by us through this website.
  • Disclaimer of Warranty
    Use of this website is at your sole risk. All materials, information, products, software, programs, and services are provided “as is,” with no warranties or guarantees whatsoever. SANSOLS expressly disclaims to the fullest extent permitted by law all express, implied, statutory, and other warranties, guarantees, or representations, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary and intellectual property rights. Without limitation, SANSOLS makes no warranty or guarantee that this website will be uninterrupted, timely, secure, or error-free. You understand and agree that if you download or otherwise obtain materials, information, products, software, programs, or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system. Some jurisdictions do not allow the exclusion of warranties, so the above exclusions may not apply to you.
  • Disclaimer of Liability and Indemnification
    To the extent not prohibited by law, under no circumstances shall SANSOLS be liable in any manner whatsoever and howsoever arising with respect to any transaction (including without limitation fraudulent transaction) by/involving recruitment agent(s) or any third party(ies), whether or not SANSOLS has been advised or is aware of the possibility of such damages/liability.
    The Employer shall be responsible for the actions of its Foreign Worker recruitment agents and/or nominees. The Employer shall indemnify SANSOLS against any losses and damages suffered or to be suffered by SANSOLS due to the acts of the Employer's Foreign Worker recruitment agents and/or nominees.
  • Limitation of Liability
    Except where prohibited by law, in no event will SANSOLS be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from this website or any use of this website, or of any website or resource linked to, referenced, or accessed through this website, or for the use or downloading of, or access to, any materials, information, products, or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data, even if SANSOLS is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort, or any other legal theories. This limitation of liability shall not apply to damages caused by SANSOLS’ wilful misconduct, gross negligence or fraud.
  • Others
    Additional or different terms, conditions, and notices may apply to specific materials, information, products, software, and services offered through this website. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over these Terms of Use. Please see the applicable agreement or notice.
SYSTEM ENTRY AGREEMENT DECLARATION
PLEASE READ THIS USER AGREEMENT CAREFULLY BEFORE USING THE Sarawakian And Non-Sarawakian Online Labour System (hereinafter referred to as “SANSOLS system”). BY USING THE SANSOLS SYSTEM, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE SANSOLS SYSTEM. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE THE SANSOLS SYSTEM.
  • General
    • The SANSOLS system may be updated or replaced by feature enhancements, software updates, security responses, system files, or system restore software. SANSOLS retains ownership of the system itself and reserves all rights not expressly granted to you. You agree that the terms of this system will apply and you agree that the terms will govern your use of the SANSOLS System.

    • SANSOLS, at its discretion, may make future system changes (hereinafter referred to as “System Changes”). The System Changes, if any, may not necessarily include all existing features or new features. The terms of this SANSOLS system will govern any changes by SANSOLS.

    • Title and intellectual property rights in and to any content displayed by or accessed through the SANSOLS system belongs to the respective content owner. Such content may be protected by copyright or other intellectual property laws and treaties, and may be subject to terms of use of the third party providing such content. Except as otherwise provided herein, this does not grant you any rights to use such content nor does it guarantee that such content will continue to be available to you.

    • System Requirements. Please note that the SANSOLS System is supported on hardware that meets specified system requirements as indicated by SANSOLS. In addition, use of and access to certain features of the SANSOLS System may require you to apply for a unique username and password combination.
  • Content Caching Features
    • Certain features of the SANSOLS System may automatically download and locally cache content (“hereinafter referred to as “Content””) on your computer. You agree that the SANSOLS System may download and cache such Content.

    • The Content Caching Features are used solely for purposes of expediting the delivery of such content to authorised end users.

    • You acknowledge and agree that all use of the Content is subject to the applicable terms that govern the type of Content being cached. You acknowledge and agree that the use of the Content Caching Features and storage of Content does not transfer to you any rights beyond those granted to you for the Content and shall not constitute a grant, waiver, or other limitation of any rights of SANSOLS or any other copyright owners in any SANSOLS Content.

    • By enabling the Content Caching Features of the SANSOLS System, you agree that SANSOLS may store, monitor, and secure the SANSOLS Content, and may collect and use technical information about your computer and related networks, including but not limited to, hardware identifiers and IP addresses, for such purposes. You agree not to disable, disrupt, hack, circumvent, or otherwise interfere with SANSOLS’ verification, storage or authentication mechanisms, digital signing, digital rights management, or other security mechanisms implemented in or by the SANSOLS System, services, the SANSOLS Content, or to enable others to do so.

    • SANSOLS reserves the right to stop making SANSOLS Content available for caching on your computer (e.g., some Content that you may have previously cached may not be available for subsequent caching) and to remove any cached Content from your computer at any time in its sole discretion, and SANSOLS shall have no liability to you in such event. You understand that such caching of SANSOLS Content may not be available in all countries or regions. You may remove the cached SANSOLS Eligible Content and disable the Content Caching Features at any time.

    • Other Use Restrictions. You agree not to remove, obscure, or alter any proprietary notices (including trademark and copyright notices) that may be affixed to or contained within the SANSOLS System.

    • No Reverse Engineering. You may not, and you agree not to or enable others to, copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of the SANSOLS System or any part thereof.

    • Compliance with Laws. You agree to use the SANSOLS System in compliance with all applicable laws, including local laws of the country or region in which you reside or in which you use the SANSOLS System. Features of the SANSOLS System may not be available in all languages or regions and some features may vary by region. An Internet connection is required for the SANSOLS System.

    • Third Party Software. SANSOLS has provided and may provide as an upgrade, update or supplement to the SANSOLS System, access to certain third party services. To the extent that the SANSOLS System contains or provides access to any third party services, SANSOLS has no express or implied obligation to provide any technical or other support for such services. Please contact the appropriate software vendor, manufacturer or service provider directly for technical support and customer service related to its software, service and/or products.

    • SANSOLS System Changes. The SANSOLS System will periodically check for System Changes. If a change is available, the change may automatically download and install onto your computer and, if applicable, your peripheral devices. By using the SANSOLS System, you agree that SANSOLS may download and install automatic SANSOLS System Changes onto your computer and your peripheral devices. You can turn off automatic operating system updates at any time by adjusting the settings.

    • Consent to Use of Data. When you use the various communication features of the SANSOLS System with your computer, the information you provide, your email address(es), certain unique identifiers for your computer and your phone’s registered telephone number are sent to SANSOLS in order to allow others to reach you. SANSOLS may hold your messages in encrypted form for a limited period of time in order to ensure their delivery. Certain features may require information from your computer to provide their respective functions. When you turn on or use these features, details will be provided regarding what information is sent to SANSOLS and how the information may be used. At all times your information will be treated in accordance with the SANSOLS Privacy Policy.
  • Services and Third Party Materials
    • General. The SANSOLS System may enable access to third party services and web sites (collectively and individually, “Services”). Use of these Services requires Internet access and use of certain Services may require you to accept additional terms and may be subject to additional fees. By using this SANSOLS system or other SANSOLS Services, you agree to the applicable terms of service for that Service, the latest terms and conditions for the Services for the country or region in which you access such Services.

    • You understand that by using any of the Services, you may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, you agree to use the Services at your sole risk and that SANSOLS, its affiliates, agents, principals, or licensors shall have no liability to you for content that may be found to be offensive, indecent, or objectionable.

    • Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party web sites. By using the Services, you acknowledge and agree that SANSOLS is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or web sites. SANSOLS, its officers, affiliates and subsidiaries do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party Services, Third Party Materials or web sites, or for any other materials, products, or services of third parties.

    • To the extent that you upload any content through the use of the Services, you represent that you own all rights in, or have authorisation or are otherwise legally permitted to upload, such content and that such content does not violate any terms of service applicable to the Services. You agree that the Services contain proprietary content, information and material that is owned by SANSOLS, the site owner or their licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary content, information or materials other than for permitted use of the Services or in any manner that is inconsistent with the terms of the Services or the SANSOLS System or that infringes any intellectual property rights of a third party or SANSOLS. No portion of the Services may be reproduced in any form or by any means. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Services, in any manner, and you shall not exploit the Services in any unauthorised way whatsoever, including but not limited to, using the Services to transmit any computer viruses, worms, trojan horses or other malware, or by trespass or burdening network capacity. You further agree not to use the Services in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that SANSOLS is not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using any of the Services.

    • In addition, such Services and Third Party Materials may not be available in all languages or in all countries or regions. SANSOLS makes no representation that such Services and Third Party Materials are appropriate or available for use in any particular location. To the extent you choose to use or access such Services or Third Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws and privacy and data collection laws. SANSOLS and its affiliates reserve the right to change, suspend, remove, or disable access to any Services at any time without notice. In no event will SANSOLS be liable for the removal of or disabling of access to any such Services. SANSOLS may also impose limits on the use of or access to certain Services, in any case and without notice or liability.
  • Termination
    The SANSOLS System is effective until terminated. Your rights for the SANSOLS system will terminate automatically or otherwise cease to be effective without notice from SANSOLS if you fail to comply with any term(s) of the SANSOLS System. Upon termination, you shall cease all use of the SANSOLS System.
  • Disclaimer of Warranties.
    • YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE SANSOLS SYSTEM AND ANY SERVICES PERFORMED BY OR ACCESSED THROUGH THE SANSOLS SYSTEM IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.

    • SANSOLS DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SANSOLS SYSTEM AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, NOR DOES IT WARRANT THAT SERVICES PERFORMED OR PROVIDED BY, THE SANSOLS SYSTEM WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SANSOLS SYSTEM AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT DEFECTS IN THE SANSOLS SYSTEM OR SERVICES WILL BE CORRECTED, OR THAT THE SANSOLS SYSTEM OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SYSTEM, APPLICATIONS OR THIRD PARTY SERVICES. INSTALLATION OF THIS SANSOLS SYSTEM MAY AFFECT THE AVAILABILITY AND USABILITY OF THIRD PARTY SYSTEMS, APPLICATIONS OR THIRD PARTY SERVICES, AS WELL AS SANSOLS PRODUCTS AND SERVICES.
  • Limitation of Liability
    TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL SANSOLS, ITS AFFILIATES, AGENTS OR PRINCIPALS, BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA OR INFORMATION (INCLUDING WITHOUT LIMITATION COURSE INSTRUCTIONS, ASSIGNMENTS AND MATERIALS), BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SANSOLS SYSTEM OR SERVICES OR ANY THIRD PARTY SYSTEM, APPLICATIONS OR SERVICES IN CONJUNCTION WITH THE SANSOLS SYSTEM OR SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF SANSOLS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Digital Certificates
    The SANSOLS System contains functionality that allows it to accept digital certificates. YOU ARE SOLELY RESPONSIBLE FOR DECIDING WHETHER OR NOT TO RELY ON A CERTIFICATE WHETHER ISSUED BY SANSOLS OR A THIRD PARTY. YOUR USE OF DIGITAL CERTIFICATES IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SANSOLS MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ACCURACY, SECURITY, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO DIGITAL CERTIFICATES.
    You agree that (a) you will not falsify or misuse any digital certificate; (b) you will use digital certificates for legal purposes only and in accordance with any applicable Certificate Policy, Certificate Practice Statement or other Certificate Authority business practice disclosures; (c) you are solely responsible for preventing any unauthorised user from making use of your digital certificates; (d) you are solely responsible for preventing any unauthorised user from making use of the private key associated with your digital certificate; and (e) you will revoke any of your digital certificates that you have reason to believe have been compromised.
  • Controlling Law and Severability.
    The SANSOLS System will be governed by and construed in accordance with the laws of Malaysia.
  • Entire Agreement and Governing Language
    This User Agreement constitutes the entire agreement between you and SANSOLS relating to the SANSOLS System and supersedes all prior or contemporaneous understandings regarding such subject matter. No amendment to or modification of this User Agreement will be binding unless in writing and signed by SANSOLS. Any translation of this User Agreement into a non- English language is as required by the laws of Malaysia and in the event of a dispute between the English and any non-English versions, the English version of this User Agreement shall govern, to the extent not prohibited by local law in your jurisdiction.
  • Third Party Acknowledgements
    • Portions of the SANSOLS System may utilise or include third party software and other copyrighted material. Acknowledgements, licensing terms and disclaimers for such material are contained in the electronic documentation for the SANSOLS System, and your use of such material is governed by their respective terms.

    • Certain software libraries and other third party software included with the SANSOLS System are free software and licensed under the terms of the GNU General Public Licence (GPL) or the GNU Library/Lesser General Public Licence (LGPL), as the case may be. You may obtain a complete machine readable copy of the source code for such free software under the terms of the GPL or LGPL, as the case may be, without charge except for the cost of media, shipping, and handling, upon written request to SANSOLS. The GPL/LGPL software is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
  • SANSOLS’ Relationship With You
    SANSOLS does not process payments, or have any other control over payments, returns, refunds, rewards, value, discounts, orders, order fulfilment, or other commerce activity that may arise out of your use of the SANSOLS System.
    The terms and conditions of cardholder agreements you may have in place with your card issuer will continue to govern your use of your supported cards (“Supported Card”) and their use. Similarly, your purchase of any goods or services feature will be subject to the applicable merchant’s terms and conditions.
    Nothing in the agreement modifies the terms of any cardholder or merchant agreement that you may have.
    You agree that SANSOLS is not a party to your cardholder or merchant agreements, nor is SANSOLS responsible for the (a) content, accuracy or unavailability of any payment cards, commerce activities, transactions, purchases, orders, order fulfilment, or receipts; (b) issuance of credit or assessing eligibility for credit; (c) activities of issuers, merchants, or other third parties related to your use of SANSOLS; (d) provisioning decisions made by an issuer, merchant, or other third party in connection with a Supported Card; (e) accrual or redemption of rewards or stored value under a merchant’s program; or (f) funding or reloading of prepaid cards. For all disputes or questions about payment cards or associated commerce activity, please contact your issuer or the applicable merchant.
  • Security
    You are solely responsible for maintaining the security of your devices in relation to the access and use of the SANSOLS System. You agree that SANSOLS does not have any responsibility if you lose or share access to your device, or if you make unauthorised modifications to the SANSOLS System.
    If your device is lost or stolen you can attempt to suspend the ability to pay with the device. If you report such loss or theft or SANSOLS suspects fraudulent or abusive activity, you agree to cooperate with SANSOLS in any investigation and to use any fraud prevention measures we prescribe.
  • Limitation of Liability
    IN ADDITION TO THE DISCLAIMERS OF WARRANTIES AND LIMITATION OF LIABILITY SET FORTH, SANSOLS DOES NOT ASSUME ANY LIABILITY FOR PURCHASES, PAYMENTS, TRANSACTIONS, ORDERS, ORDER FULFILMENT, RECEIPT INFORMATION, OR OTHER COMMERCE ACTIVITY MADE USING THE SANSOLS SYSTEM, AND YOU AGREE TO LOOK SOLELY TO AGREEMENTS YOU MAY HAVE WITH YOUR CARD ISSUER, PAYMENT NETWORK, OR MERCHANT TO RESOLVE ANY QUESTIONS OR DISPUTES RELATING TO YOUR SUPPORTED CARDS, VIRTUAL SUPPORTED CARDS AND ASSOCIATED COMMERCE ACTIVITY .
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